Will Crouch

Operations | Analytics | Implementation

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Resume

ML & AI Strategy Business & Data Strategy ERP Implementation Project Management ML & AI Development Financial Strategy & Planning Business Development

Work Experience

Apogee Travel July 2022 – Present

Vice President of Finance and Analytics

  • Developed 5-year financial plan supporting $15MM in Angel & Seed investments with zero-based budgeting and revenue projection tools
  • Collaborated with legal counsel on IP strategy; initiated patent filing
  • Created a statistical model to validate the business concept, converted into an interactive investor tool
  • Negotiated a 3-year NetSuite renewal and implemented ERP and CRM in a 6-month launch
  • Led a Deloitte engagement for ERP implementation, overseeing transition to ACS
  • Built macroeconomic forecast models and a dynamic advertising returns model optimizing $300K in marketing spend
  • Created compelling sales models showcasing Apogee's value proposition and mitigating customer risk
Pike Electric Feb 2020 – June 2022

Director of Fleet Systems and Analytics

  • Developed an analytics team supporting core operations through statistical models and an IT partnership
  • Created a 5-year data strategy roadmap for a $1B fleet asset portfolio
  • Built and deployed the first fully automated regression and tree models for fleet operations
  • Transformed fleet data entry to mobile, reducing backlog from 3 months to real-time and cutting error rate by 98%
  • Led implementation of a mobile repair application for a 12,000+ unit fleet
  • Developed an inventory clearinghouse that reduced spend by $100K per month
Pike Electric Oct 2015 – Jan 2020

Financial Analyst

  • Co-created a mobile application transforming field operations for fleet repairs
  • Co-led development of custom software combining 12+ data sources for new productivity analytics
  • Product owner for a $3M project converting GPS data from 5,000+ units into structured analytics
  • Designed and managed a 5-year bid model for a $1B contract
  • Co-led 3 robotic process automation projects covering $100M in annual cost
  • Budgeted for a $200M business unit with algorithmic forecasting implementation

Education

Johns Hopkins University
M.S. Applied & Computational Mathematics
Wake Forest University
Master of Business Administration
Belmont Abbey College
B.A. Business Management

Projects

Forecasting
ADR Forecast Dashboard

Interactive Shiny dashboard analyzing and forecasting Average Daily Rates with time-series modeling.

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Simulation
Cost Simulation

Monte Carlo cost simulation tool for exploring probabilistic outcomes across operational scenarios.

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Statistics
Estimation Comparison

Side-by-side comparison of statistical estimation methods and their performance characteristics.

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Geospatial
Geospatial Distance

Geospatial distance calculation and visualization for territory and logistics analysis.

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Marketing Analytics
ROI Decay Model

Models the decay of marketing ROI over time to optimize ad spend allocation and timing.

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Probability
Elevator Probability

Probabilistic simulation exploring wait-time and capacity distributions in elevator systems.

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AI / ML
AI Implementation

Enterprise AI implementation framework and case studies from real-world deployments.

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